if you are unavailable on the arranged date contact us as soon as possible, if the collection fails we will have to charge for arranging a second collection. Once the collection request has been made with the courier you will receive an email from us confirming the details of the collections including the date, courier etc. If we are arranging collection of an item from you, someone from customer service will discuss the details with you over the phone to arrange a suitable day.Where possible, we will ALWAYS replace parts before accepting returns where items arrive damaged or develop a fault that can be fixed with a replacement part. In the event that your item is damaged, we operate a 48 hour spare parts service and carry thousands of brand new spare parts in stock for immediate dispatch. We do our best to ensure that all of our products are adequately protected during transit, so a damaged box will very rarely result in a damaged product. Please do not reject a delivery if the box is damaged.Please make sure that you are able to be at home for a delivery if a day/date has been confirmed, as some failed deliveries are liable to redelivery costs at a rate of 50% of our original delivery charges.Whilst we completely understand the frustration that delays cause, we cannot be held responsible for any delays caused by 3rd party couriers and therefore cannot offer discounts or compensation for delays in delivery.
Like every other internet or mail order retailer, we have no control over problems that occur in transit that lead to delays in delivery of your order.
12 VOLT BATTERY CHARGER FOR RIDE ON TOYS FREE
Standard delivery is free of charge on orders of more than £50 to all UK postcodes - this does not include some Scottish Mainland postcodes, the Scottish Highlands, Northern Ireland, Isle of Wight & Any Other Off Shore Locations.
0 kommentar(er)
